Status: Completed
Focus: Device diagnostics, troubleshooting, technical support
Demonstrated hands-on troubleshooting and technical support skills through mobile device diagnostics and repair. Identified device issues, evaluated appropriate solutions, and applied practical repair methods to restore functionality. This experience strengthened my ability to troubleshoot systematically, solve technical problems, and communicate solutions clearly in a customer-focused environment.
Status: Completed
Focus: Systems planning, product design, technical documentation
Developed a robotics systems design concept by applying structured planning, product design, and technical documentation practices. Organized system requirements and proposed components around the intended functionality while considering how each part would contribute to the overall design. The project demonstrated my ability to translate an idea into a documented technical concept through logical systems planning.
Status: Completed
Focus: Cybersecurity awareness, workforce challenges, research
Researched and evaluated issues affecting the cybersecurity field, with an emphasis on cybersecurity awareness and the workforce shortage. Analyzed supporting information, organized key findings, and developed a structured research paper communicating the significance of these challenges. The project demonstrated my ability to research technical topics, evaluate information, and present cybersecurity concepts clearly.
Hardware diagnostics
Software troubleshooting
Customer technical support
Inventory tracking
Business ownership
Systems thinking
Technical documentation
Product concept development
Design requirement planning
Workflow organization
Cybersecurity research
Source evaluation
Problem-solving analysis
Academic and technical writing
Technical communication
Accepted into the Network Security Technician+ program at My IT Future Institute to further develop practical skills in information technology, networking, and cybersecurity. The program includes structured coursework, practice exams, certification testing resources, and completion certificates while supporting preparation for entry-level technical roles.
Certification Preparation: CompTIA A+ · Network+ · Security+
Status: Upcoming
Focus: Endpoint security, account protection, system hardening
Will apply Windows security controls to build and document a more secure endpoint configuration. The lab will examine user-account protections, password policies, firewall settings, system updates, and other operating-system hardening practices. The completed project will demonstrate how common configuration changes can reduce system exposure and improve endpoint security.
Status: Upcoming
Focus: Network design, IP addressing, routing, switching
Will design and configure a simulated network using Cisco Packet Tracer to demonstrate foundational networking skills. The project will apply IP addressing, subnetting, VLANs, switching, routing, and connectivity troubleshooting while documenting the network topology and configuration process. The goal is to demonstrate an understanding of how network components work together to provide reliable and organized connectivity.
Status: Upcoming
Focus: Packet analysis, protocol review, network troubleshooting
Will capture and analyze network traffic using Wireshark to examine how devices and protocols communicate across a network. The project will identify common protocols, review TCP/IP behavior, analyze packet-level information, and investigate network activity for troubleshooting or security-related observations. Findings will be documented in a clear technical format to demonstrate practical network-analysis skills.
Status: Upcoming
Focus: Identity management, access control, Windows administration
Will build a Windows domain lab to explore centralized identity and access management using Active Directory and Group Policy. The project will include users, groups, organizational units, permissions, password policies, and centralized configuration controls. The completed lab will demonstrate foundational Windows administration skills and how enterprise environments manage users, systems, and security policies.
Windows security configuration
User account protection
Firewall configuration
Password and access policies
Patch and update management
Network topology design
IP addressing and subnetting
VLAN configuration
Routing and switching
Network troubleshooting
Packet capture and analysis
TCP/IP protocol review
Protocol identification
Network troubleshooting
Technical findings documentation
Active Directory administration
User and group management
Organizational Unit design
Group Policy configuration
Access control and permissions